Repair shops
Phone, computer, and console benches that need tickets, customers, and pickups organized day to day.
Repair shop operations
Coming soon
RepairTrackr
Repair tracking made easy. A ticket and work-order system built for repair technicians — jobs, customers, parts, and status in one place so the bench and the front counter stay in sync.
Built for the bench, not generic ITSM
Workflow and time management for computer, phone, and field repair teams — without drowning in enterprise ticket noise.
-
Tickets from intake to pickup
Track each job start to finish. Assign work to techs so the queue stays clear and nothing sits forgotten on a shelf.
-
Customer database & history
Keep clients and prior repairs together. Open a record and see what came through last time — and what you already tried.
-
Parts tied to the ticket
Team members can submit part-order requests from the job itself so orders stay attached to the work, not lost in a chat thread.
-
Notifications & to-do
Stay on top of due tasks and important job events with built-in notifications and a daily to-do list for the team.
-
Customer portal
Give customers a way to check repair status, update their info, and review history — fewer “is it ready yet?” calls.
-
Works where techs work
Responsive layout for desktop, laptop, and mobile — solid for shop benches and on-the-go field technicians.
Who RepairTrackr is for
Field technicians
Jobs that leave the shop — update status from a laptop or phone without losing the paper trail.
Small teams
Assign work, see who owns what, and keep intake-to-delivery visible without a heavy MSP platform.
Growing operations
Start simple and keep history as volume climbs — customers and prior repairs stay searchable.
See RepairTrackr on your queue
Tell us how your shop runs today — tickets, intake, or paper — and we will walk through a fit for RepairTrackr.